Start your First Trust packaged bank account claim

You could be owed £1,000s in compensation if you ever had a packaged bank account with First Trust

First Trust PBA Claim Form

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Many people have been mis-sold their PBA by First Trust and could be owed compensation

Step One

To start your First Trust Packaged Bank Account claim, enter your details above

Step Two

We will contact you to gather more information about your First Trust Packaged Bank Account claim

Step Three

We will send pre-filled forms for you to sign & return to us

Step Four

Sit back & relax while we process your First Trust Packaged Bank Account claim

Have you been mis-sold your First Trust packaged bank account?
What could you be owed from First Trust?

Have you been mis-sold your First Trust packaged bank account?

First Trust may of mis-sold you your packaged bank account if any of the below statement are relevant to you at the point of sale:

Where the packaged bank account fees clarified to you by First Trust (by an advisor or in writing)?
- Any fees associated with a packaged bank account should have been undoubtedly explained to you by First Trust.
At the point of sale, did First Trust enquire if you or any account holder had any pre-existing medical conditions?
- First Trust should have asked if you had any pre-existing medical conditions and then First Trust should have assessed to whether you would incur any extra charges or not be covered when making a claim.
Did First Trust tell you that you would be more likely to be accepted for a loan or credit card if you had a packaged bank account with First Trust?
- First Trust should not have tried to entice you into having a packaged bank account with a potential acceptance of future credit.
Were you aware that First Trust upgraded your packaged bank account?
- First Trust should have given you the option to upgrade your packaged bank account.
Did First Trust (either through an advisor or the application process) explain that the First Trust packaged account was optional?
- First Trust should have given you the option to either shop around for a cheaper packaged bank account or First Trust should have informed you of any non-fee paying bank accounts they offer.
Did First Trust explain all the additional products of the premium account either by an advisor or in writing?
- The packaged bank account and all the extra benefits should have been plainly explained to you by First Trust at the point of sale.

What could you be owed from First Trust?

If you have a successful packaged bank account complaint against First Trust upheld, you would be entitled to a full refund packaged bank account fees paid to First Trust, a full refund of any interest charged on the packaged bank account by First Trust and a compensation interest of 8% per annum on both of those combined.